If you want to return your order, please contact us ([email protected]) with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item.
Before you return back, must be ensure the goods in the original condition as it was sent to you. If the goods have been altered in any way, then we cannot do an exchange! This includes but is not limited to any of the following:
- Custom Order is not eligible for return or exchange.
- DO Not Cut the Lace
- DO NOT Rip or Tear the Lace
- DO NOT Put any kind of Chemicals on the Wig Unit
- DO NOT Wear the Wig Unit
- DO NOT Put Glue or Tape on the Wig Unit
- DO NOT Put Products on the Wig Unit
- DO NOT Wash or Condition the Wig Unit
- DO NOT Dye the Wig Unit
- DO NOT Perm or Put Relaxer on the Wig Unit
- DO NOT Style or Cut the Hair of the Wig Unit
- DO NOT Destroy or Lose any of the Original Packaging
- DO NOT Try to Correct the Problem Yourself Prior to Calling Us
Pls write “10$” value and ” sample of synthetic hair wigs” on courier sheet in order to avoid customs tax (if high value , You need pay the extra customs tax )
Returning goods shipping address:
receiver: Jia Yulin
company:QingDao miuhair co.,ltd
Address: Room 112#,lianyixingheyuan,ligezhuang town,jiaozhou city ,qingdao city,Shandong Province ,China
Your satisfaction is our top priority. Any items must be original packed. All packages should be sent via a tractable method. We are sorry that we cannot responsible for the lost in transit. And the original shipping charges are non-refundable.